The Influence of Job Burnout on Turnover Intention Among Nurses in Hospitals/Health Clinics

Abstract

Hospital as a service center for the community prioritizes quality and quality services for its main stakeholders, namely patients. In providing services, quality human resources are also needed. The role of health workers is crucial to achieving the success of the goals of the organization. The challenges faced by the hospital are also not easy, especially related to health workers, namely nurses. The workload carried by nurses, work environment conditions and relationships with coworkers or patients can sometimes cause work stress. Excessive work stress can cause a person to experience job burnout. If this condition is experienced for a long period of time and is not resolved immediately, it will lead to a person's desire to move or leave his job and look for another better job (turnover intention). This condition occurs in almost all hospitals / health clinics. Therefore, the current study will discuss the desire to move or quit their job (Turnover intention) of nurses that occur in hospitals / health clinics influenced by one of them by job burnout. The results of research using literature review studies with case studies of all nurses working in hospitals / health clinics provide the conclusion that Job burnout has a positive and significant effect on turnover intention of nurses in hospitals.